Computer was making weird noise and i called and spoke with Mark and he gave me a couple of reasons that might be the problem. I took it to them and they looked it over and could not find any problems. It booted up fine for them and it was no charge for them looking at it. I brought it home and it worked fine. I would definitely go back to them with any future problems I have instead of Best Buy.

Robin C P., Oviedo, FL