I had a problem connecting handhelds (apple) and printer to the WIFI. Technician came out on Friday and fixed the printer, however did not fix the handhelds. I was called by Atu (the owner) who was extremely pleasant, professional and helpful and he sent another technician out today to handle the other items. There was no additional charge and I was very happy with the way Atu handled my problem and queries. He really seems to care and want to help you, something you don’t often find in the service industry these days.